STUFF TO KNOW BEFORE YOU GO …
PLEASE NOTE: Just like a hotel room or airline ticket, bike tours in South Walton are in high demand days such as Saturdays and holiday weekends may be slightly higher than weekdays or non-peak days.
WEATHER CANCELLATIONS
At Eventure Tour Co. we hire highly-trained guides who are focused on worrying about any issues or decisions that need to be made with our tours, so you don't have to. So, when it comes to making a call about the weather, our guides are just that—highly-trained to make the decision to call it or roll with it.
If the forecast calls for a "rain on our parade" our guides will make the call. Your safety is of the utmost importance. We will provide you with a "rain check" to get you on a subsequent tour (based on availability) or a full refund.
REFUND CANCELATION POLICY
Why would you want to cancel the fun train and halt the best time you'll spend on a bicycle as an adult? We may never know, but If you want a full refund, give our fun-loving crew a 48-hour heads up. Write us an email, a letter, sing us a song, create a puppet show, or just better yet call us (850-598-3884). We'll take WHATEVER, as long as it's documented within 48 hours before your tour starts.
THE WOBBLE TEST
Our number one priority for all our tours is FUN. However to allow EVERYONE to have fun, SAFETY is of the utmost importance.
When booking your tour, it is understood that everyone signing up for the tour can confidently ride a bicycle. So it is required that everyone pass the "wobble test" before we depart for our cruises. If our guides feel that you are about to harm yourself, or any other member of the tour, we must prohibit you from riding on the tour and you will NOT be issued a refund. If you are unsure of your capabilities (because it's been a while) we would be MORE than happy to allow you some private time to try an electric bicycle at no charge to bolster your confidence.
